This Privacy Policy is effective January 1, 2020 for all users. To review the previous policy, please click here.
Caringforaparent.com has created this Privacy Policy to let you know why we collect information from you and what we do with it.
Personal Information you may submit to Caringforaparent.com personal information that identifies you as an individual when you choose to interact with us on our website. Personal information that you may submit includes your name, e-mail address, postal address, and telephone number. In some cases, you may also submit demographic information such as your age, gender, zip code, level of education, household income, and interests. If we combine demographic information with your personal information, we will treat it as personal information as set forth in this Privacy Policy.
On the Caringforaparent.com website, you will find web forms where you are requested to submit personal information in order to be contacted by Senior Services Providers (such as assisted living facilities or home-care providers). When you submit your personal information via such forms, we will make our best effort to convey the information you have provided to the Senior Services Provider that you have identified or, in some cases, to other Senior Service Providers that may meet your needs. Such Senior Services Providers will protect your personal information in accordance with their own privacy and information security policies.
Caringforaparent.com does not knowingly collect personally identifiable information from users under the age of 13. If we find out that we have such personal information, we will take reasonable steps to delete it.
Caringforaparent.com collects non-personally identifiable information such as navigational data (log files, server logs, click-stream) and information about how our website is used by you (through cookies or web beacons, etc.). We also collect information such as the URL of the website you previously visited and the time of day that you use our website. Caringforaparent.com also keeps track of the pages you visit within our website. You can set your browser to notify you when a cookie is sent, or to refuse or delete cookies altogether, but in such cases many features of our website will not function as designed.
On our website, we may display third-party advertisements. We allow third-party ad-serving companies or ad networks to display advertisements on our website. Some of these ad networks may set a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. Thus, third party ad-serving companies or ad networks may compile information about where you are using your computer, where you saw their advertisements, and which ads you clicked on. This information allows the third party to deliver targeted advertisements that they believe will be of most interest to you. Caringforaparent.com does not have access to the cookies that may be placed by the third-party ad-serving companies or ad networks. We will not share information that will specifically identify you to an ad-serving company.
HOW WE USE YOUR INFORMATIONCaringforaparent.com uses the personal information that you submit to help enhance and personalize your use of our website. This information also allows us to provide you with relevant content, information, and advertising (on our website, in newsletters, via e-mail, etc.).
When you respond to an offer of information or a service on Caringforaparent.com (for example, by completing an online form), Caringforaparent.com may use that information to connect you to a specific provider or with a trusted partner who will provide the information or service that you requested.
Caringforaparent.com may also use your personal information to respond to your inquiries, send you service e-mails with important information regarding our website and related services, and to send you newsletters and offers.
We use anonymous and aggregated data to create statistics and reports for various business purposes. We may aggregate anonymous data and share it with our advertisers or Caringforaparent.com partners in order to offer you potentially desirable content, products, and services.
The website usage information we collect is used by Caringforaparent.com to monitor and improve the operation, technical functions, and quality of our website and services. This data is also used by Caringforaparent.com to deliver customized content and advertising to you when your online behavior indicates that you are interested in a particular subject area.
Caringforaparent.com does not disclose your personal information to third parties except under certain circumstances. Set forth below are various circumstances under which Caringforaparent.com may disclose your personal information:
Certain of our employees and independent contractors have access to your personally identifiable information for the sole purpose of helping us run our business. These employees and contractors have confidentiality and security obligations.
We may disclose your information to third parties who provide services to Caringforaparent.com, such as (but not limited to): contact information verification, payment processing, customer service, website hosting, and email delivery services.
We may disclose your information to another business entity should we plan to merge with or be acquired by that business entity; or to any organization involved in a merger, transfer, or sale of our assets or business. We may also disclose your personally identifiable information to respond to law enforcement requests, court orders, or other legal processes; or if we believe that such disclosure is necessary to investigate, prevent, or respond to illegal activities, fraud, physical threats to you, others, or to yourself; or as otherwise required by any applicable law or regulation.
Before we disclose your personally identifiable information for other reasons, we will first obtain your consent, via e-mail, click-through, an online opportunity to enter your preference, or some other manner.In the event that we disclose your personally identifiable information in accordance with this section ("Disclosure of Data"), we will require third parties to take appropriate measures to protect and maintain the privacy and confidentiality of your personally identifiable information.
Except as set forth above, Caringforaparent.com will not disclose your personally identifiable information to any third party without your explicit consent. In addition, Caringforaparent.com will not sell, rent, or otherwise disclose Caringforaparent.com's e-mail list or address list except as explicitly set forth in this Privacy Policy.
Caringforaparent.com customers may choose whether to provide personally identifiable information at the time of collection. In addition, customers may stop the delivery of future e-mail communications by unsubscribing at any time. For instance, each e-mail you receive (aside from "service e-mails") contains instructions explaining how to stop receiving such e-mails.
If your personally identifiable information (such as zip code, phone, or e-mail or postal address) changes, or if you no longer desire our service, we provide a way for you to correct, update, or delete/deactivate your personally identifiable information. This can be done by visiting the Profile page on our website or by e-mailing our Customer Support service at support@Caringforaparent.com.
We are committed to the protection of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
You should keep in mind that no Internet communication is ever completely secure or error-free.
We may periodically update this Privacy Policy to reflect changes in our services and policies. When we post changes to this Policy, we will revise the "last updated" date at the top of this Privacy Policy. If there are material changes to the Privacy Policy or in how Caringforaparent.com will use your personal information, we will notify you either by posting a prominent notice prior to implementing the change or by sending you a direct notification. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.
Under the California Consumer Privacy Act of 2018 (“CCPA“), California residents have certain rights around Caringforaparent.com’s collection, use, and sharing of their personal information.
Caringforaparent.com collects various categories of personal information when you use the Service, including identifiers, commercial information, internet or other electronic network or device activity information, and geolocation data. A more detailed description of the information Caringforaparent.com collects and how we use it is provided above in Information We Collect and Receive About You and How We Use Information. Furthermore, the section How We Disclose Information describes the categories of third parties with whom we may share personal information, and what information may be shared under different circumstances.
If you are a resident of California, you have the right to request to know what personal information has been collected about you, and to access that information. You also have the right to request deletion of your personal information, though exceptions under the CCPA may allow Caringforaparent.com to retain and use certain personal information notwithstanding your deletion request. You may send your request for access to that information or request deletion by email to privacy@Caringforaparent.com. We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.
Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes.
Such requests must be submitted to us at privacy@Caringforaparent.com or in writing at:
Chief Privacy Officer, Caringforaparent.com
Attn: Legal Department
615 S College Street
10th Floor
Charlotte, NC 28202
California privacy rights requests must include the reference “Request for California Privacy Information” on the subject line and in the body of the message and must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified above.
If you have questions or complaints regarding this Privacy Policy, you should first contact us at the physical address below or via an e-mail to privacy@Caringforaparent.com.
Chief Privacy Officer, Caringforaparent.com
2600 El Camino Real
Suite 300
San Mateo, CA 94403
Note also that your use of the Website is subject to our Terms of Use.